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Responsible Gaming
Rolling Slots Casino supports a balanced approach to gambling. Gambling should be an enjoyable leisure activity, not a way to make money, solve financial problems or cope with stress. Responsible gaming means understanding the risks, setting personal limits and taking action if gambling stops being fun or begins to affect your life.
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Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Games are designed for entertainment, and outcomes are determined by chance or by the rules of the relevant game. Previous results do not predict future results. A win does not mean that another win is due, and a loss does not mean that a win is more likely next time. Every bet should be treated as a new and separate risk.
Before you play, decide how much time and money you can comfortably spend without affecting your household budget, bills, savings or other commitments. Only gamble with money set aside for entertainment. Never use money needed for rent, mortgage payments, food, utilities, education, medical costs or other essential expenses. Do not borrow money, sell possessions or use credit to continue gambling.
It can help to view gambling expenditure as the cost of entertainment, rather than as an investment. Set a limit before starting and stop when that limit is reached. Avoid increasing your budget because you are winning, losing or trying to recover money. Taking regular breaks can also help you remain aware of how long you have been playing and how much you have spent.
- Set a spending limit before you play.
- Set a time limit and take regular breaks.
- Keep track of deposits, bets, wins and losses.
- Do not chase losses or increase bets to recover money.
- Do not gamble when you are upset, tired, intoxicated or under pressure.
- Balance gambling with work, family, social activities and other interests.
- Remember that winning is never guaranteed.
Tools for safer play
Rolling Slots Casino may provide account tools and settings that can help you manage your play. Depending on the account and service available to you, these may include deposit limits, loss or wagering limits, session reminders, activity statements, breaks from gambling and account closure or self-exclusion options. The availability, operation and timing of individual tools may vary, so review the information shown in your account and the applicable terms.
Set a limit before depositing
A limit is most useful when it is chosen before you begin playing. Consider setting a daily, weekly or monthly amount that reflects your entertainment budget. Choose an amount that you can afford to lose completely. If a limit is reached, treat it as a signal to stop rather than a reason to deposit more. Limits should not be changed impulsively while you are gambling.
Take a break or close your account
If you want time away from gambling, use an available break or account restriction option. For a longer pause, consider requesting account closure or self-exclusion through the relevant account process. A self-exclusion request is intended to prevent or restrict access for a chosen period, subject to the process and conditions that apply. Do not open another account or use another person’s account to get around a restriction.
Review your activity
Regularly review your account history and payment activity. Looking at deposits, withdrawals, bets, wins, losses and time spent playing can make your gambling habits easier to understand. If the figures surprise you, stop playing and consider using a limit, break or self-exclusion option. You can also speak with a trusted person or a qualified support service.
Tools are designed to support your decisions, but they do not remove the risk of gambling. You remain responsible for using the settings available to you and for complying with the account rules. If a tool does not work as expected, stop gambling and contact the available customer support channel through the website.
Recognising when gambling may be a problem
Problem gambling can affect anyone, including people who have gambled for a long time without difficulty. It may develop gradually, and you may not notice the change until gambling begins to affect your finances, relationships, work, study, sleep or wellbeing. You do not need to wait for a serious problem before asking for help.
Possible warning signs include spending more time or money gambling than planned, thinking about gambling throughout the day, feeling restless when trying to stop, hiding gambling from other people, borrowing money, missing bills or commitments, and returning to gamble after deciding to stop. Chasing losses, feeling guilty or anxious after playing, or using gambling to escape difficult emotions can also indicate that additional support may be helpful.
- You regularly exceed the limits you set.
- You gamble with money intended for essential expenses.
- You keep gambling after losing more than you can afford.
- You feel unable to control when, where or how much you gamble.
- You hide deposits, losses or gambling activity from family or friends.
- Gambling affects your relationships, work, study, sleep or health.
- You feel distressed, hopeless or under pressure because of gambling.
If any of these signs apply to you, stop playing and take a practical step today. You could set a restriction, request a break or self-exclusion, remove saved payment methods, tell someone you trust, and seek confidential advice from an appropriate gambling support service in Australia. A qualified counsellor can help you understand your options without judgement. If gambling is connected with immediate financial, emotional or personal danger, seek urgent assistance from emergency or crisis services.
Protecting yourself and others
Gambling is intended for adults who meet the applicable age and identity requirements. Young people should not gamble or use another person’s account. Keep your login details, payment information and devices secure, and do not allow anyone else to access your account. If you believe another person has used your account, change your password and contact the available support channel promptly.
Do not gamble while under the influence of alcohol or other substances. Impaired judgement can make it harder to follow limits and make careful decisions. Gambling should also never be used as a response to pressure, conflict, boredom, loneliness, stress or financial hardship. Consider other activities that support your wellbeing, such as exercise, social contact, hobbies or speaking with someone you trust.
If someone close to you may be experiencing gambling harm, approach the subject calmly and privately. Focus on what you have noticed and how it affects them and others. Avoid lending money to cover gambling losses or helping them continue gambling. Encourage them to use account restrictions and seek professional support. You can also seek advice for yourself, because gambling harm can affect families, partners, friends and other people who provide financial or emotional support.
Getting help
Australian players can seek confidential information and counselling from recognised gambling support services available in their state or territory. These services can provide guidance about reducing or stopping gambling, managing financial concerns and supporting affected family members. If you are unsure where to begin, search for an Australian government or established not-for-profit gambling support service in your area.
Rolling Slots Casino cannot provide medical, financial or legal advice. Our safer gambling information is general and is not a substitute for help from a qualified professional. If you choose to contact us about responsible gaming, use the customer support options displayed on this website. We may ask for information needed to protect your account and apply an available restriction. Your privacy and account information are handled in accordance with the applicable privacy information and website terms.
If you are worried about your gambling, the safest next step is to pause. Stop playing, do not make another deposit, and speak with a trusted person or qualified support service. Asking for help early is a positive and responsible decision.
